IVR

By Neil Versel May 9, 2013
Numbers don't lie, but some substance abusers do. That's why treatment facilities and researchers are increasingly turning to digital health tools – sometimes augmented with nurse case managers – to help recovering alcoholics and drug users kick their habits and stay clean long after discharge from treatment programs. For example, as attendees of the American Telemedicine Association annual...
By Neil Versel March 7, 2013
Graci Bluetooth weight scale used in Geisinger case study. Telehealth systems provider AMC Health is offering a money-back guarantee that its customers will see at least a 10 percent decline in hospital readmissions within 90 days of implementing AMC's interactive voice response (IVR) technology and case management services. "We feel confident enough that this will reduce readmissions enough...
By Neil Versel March 7, 2012
Telemonitoring technology paired with interactive voice response succeeded in cutting 30-day post-discharge readmissions by 44 percent for patients hospitalized for heart failure in a wide deployment at a large, integrated health system. Geisinger Health Plan, the insurance arm of Geisinger Health System, Danville, Pa., also found an 85 percent patient compliance rate with its monitoring program...

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